Clinic Operations & Marketing Assistant

Job Title: Clinic Operations & Marketing Assistant

Company: New Heights Physical Therapy LLC

Location: 1100 Cottonwood Ave Suite 300, Hartland, WI

Reports To: Dr. Hannah Scherbarth, PT, DPT, Owner

Hours: 10-15 hours/week, flexible schedule

About Us

New Heights Physical Therapy is a holistic physical therapy and wellness practice specializing in chronic pain, nervous system regulation, and foundational movement retraining. Our mission is to provide a comprehensive, whole-person approach to help clients navigate their health journeys and achieve renewed vitality. We integrate physical therapy, dry needling, brainspotting, health coaching, and professional massage therapy to empower our clients.

Job Summary

We are seeking a highly motivated and versatile Clinic Operations & Marketing Assistant to join our team. This multifaceted role offers a unique opportunity to gain experience in both administrative operations and digital marketing within a holistic healthcare setting. The ideal candidate will be a proactive self-starter with a strong attention to detail and excellent communication skills.

Key Responsibilities

Clinic Operations (Approx. 60-70%)

• Office Organization & Maintenance: Assist with general office upkeep, including light cleaning, organizing supplies, and maintaining a tidy work environment.

• Client Management: Handle client scheduling, appointment changes, and intake processes.

• Front Desk Support: Greet clients, answer phones, and provide a welcoming atmosphere.

• Administrative Tasks: Perform accurate data entry, digital filing, inventory and ordering supplies, and other general office duties as needed to ensure smooth clinic operations.

• Policy and Procedure: Develop and organize a clear policy and procedure manual for general clinic operations.

Online Marketing & Content Creation (Approx. 30-40%)

• Social Media: Create engaging content (e.g., graphics, short videos, text posts) for our social media platforms (Facebook, Instagram, LinkedIn) and utilize Meta Business Suite to schedule posts.

• Newsletter Support: Assist with drafting and formatting content for email newsletters.

• Research: Conduct research on relevant health topics, social media trends, and marketing strategies to inform content creation.

• Idea Generation: Contribute creative ideas for new marketing campaigns, class offerings, and community engagement initiatives.

Qualifications

• Strong organizational skills and exceptional attention to detail.

• Excellent written and verbal communication skills.

• Proficiency with basic computer applications, Google Workspace, and Canva.

• Familiarity with social media platforms (Facebook, Instagram, LinkedIn).

• Reliable, punctual, and able to work independently as well as part of a team.

• A proactive, can-do attitude with a professional demeanor.

How to Apply

To apply, please submit a resume and a brief letter of interest outlining your relevant experience and why you're a great fit for this role to Dr. Hannah at hannah@newheightsphysicaltherapy.com.