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Customer Experience Associate
Diversified Benefit Services, Inc. is hiring 6-8 Customer Experience Associates! The Customer Support Specialist is responsible for interacting with customers via telephone or email to address inquiries and resolve concerns regarding Diversified Benefit Services, Inc. products and services. This position has steady customer contact and interacts across multiple departments on a daily basis.This person will work in our Hartland, WI office on a fulltime basis, and after six months in the role and successful
Diversified Benefit Services, Inc.Categories: Financial Services
Compliance Analyst
Compliance Analysts serve as an internal information resource for our front-line service team. The primary functions of this role are to dig into various information sources, conduct research and provide answers/guidance on regulations regarding FSAs, HRAs, HSAs, and COBRA and to conduct non-discrimination testing on the plans administered. Compliance Analysts help ensure that our Company and our Clients administer benefit plans that are in compliance with applicable regulations.Essential Job Duties and
Diversified Benefit Services, Inc.Categories: Financial Services
Client Services Specialist
Technical/Business/Administrative SkillsMaintain current understanding of insurance marketplace and employer pre-tax benefit plans.Maintain thorough understanding of Microsoft Office products including Access and DBS administration software capabilities.Perform other administrative duties as required within the position.Client Services Specialists are a primary point of contact for clients, internal staff and insurance brokers and play a key role in the onboarding of new clients, resolving service issues,
Diversified Benefit Services, Inc.Categories: Financial Services
Claims Account Specialist
Claims Account Specialists are responsible for day to day plan administration of pre-tax benefit plans for an assigned group of clients. This high volume, fast paced position requires strong multi-tasking and organizational skill and includes a high volume of claims processing, issuance of reimbursements, status changes, enrollments, responding to client and participant inquiries and implementation of plan set-ups/changes.Essential Job Duties and Responsibilities1. Provide a high level of professional
Diversified Benefit Services, Inc.Categories: Financial Services