Corporate Risk Management Series: Reputational Risk in the Digital Age: Protecting Your Business Means Protecting Your Brand in the Workplace and with Employees

Negative online reviews, social media commentary, and employee complaints can create significant reputational and operational risks for businesses. Whether the source is a dissatisfied customer, competitor, or current or former employee, organizations must understand the legal and employment implications of these situations and respond strategically to minimize potential harm.

Join Heather Bailey and Danessa Watkins for a discussion on managing reputational risk in today's digital environment. This session will explore common sources of negative publicity, the legal considerations surrounding online commentary, and practical approaches for addressing workplace-related issues that may impact an organization's reputation.

Topics will include:

• Defamatory statements versus protected opinions;
• The stages of a reputational risk event;
• Responding to negative reviews and publicity;
• Employment law considerations involving employee complaints; and
• NLRB implications and risk management strategies.